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Posted by Unknown on 20th Sep 2016
I ordered and promptly received my item, followed directions and it didn't work. I messaged the seller and after a couple questions he said we'll get you out another one right away (and they did). I got the new one and it works fine.
My wife took the first one and she got it working no problem. I don't know what she did different, but it works perfect. I'm sure it was operator error (or as my wife puts it...my fault), but I can live with it.
I contacted the seller again asking if he wanted me to return or charge me for another one and he said, no, keep it with their compliments.
These are good people to deal with and I would buy from them AND this product (if I didn't already have two) ;-)